Language support when it really matters.
We accompany you to your appointments and interpret between German and Arabic or Kurdish (Sorani) – at public offices, lawyers, doctors and in hospital.
- العربية · Arabic
- کوردیی سۆرانی · Sorani
Where we can help
We interpret on site what is being said – reliably, clearly and confidentially. So you can take care of your own matters.
Public offices
Jobcenter, social welfare office, immigration office, citizens' office, family benefits office or housing benefit office.
Lawyers and counselling
Meetings at a law firm, at counselling centres or to prepare for appointments.
Doctors, hospitals and visits
Doctor's appointments, pre-treatment consultations, visits to hospital or rehab.
School and nursery
Parent meetings, registrations and appointments with teachers or carers.
Housing and everyday life
Appointments with landlords, banks, insurance companies or energy providers.
Understanding letters
Together we go through what a letter says and what needs to be done.
It's that simple
Ask via WhatsApp
Send us the date, time, place, language and type of appointment.
Get a reply
We confirm availability and tell you the price.
Meet on site
We meet shortly before the appointment and talk about what it is about.
The appointment, together
We interpret in both directions – you stay in control.
Native speaker, personal service
Our language mediator is Kurdish, a native speaker of Kurdish (Sorani), and speaks Arabic fluently. She knows from her own experience how important it is that nothing gets lost at an appointment.
Confidential: what we hear at an appointment stays between us. Neutral: we interpret what is said – we do not give legal or medical advice.
Frequently asked questions
Which languages do you offer?
Arabic and Kurdish (Sorani), each to and from German. Sorani is our language mediator's native language; she speaks Arabic fluently.
How do I book an appointment?
The easiest way is WhatsApp: send us the date, time, place, language and type of appointment. We will reply quickly with availability and price.
How much does it cost?
The price depends on the length, place and time of the appointment. You get it in advance via WhatsApp – the appointment is only confirmed once you agree.
Where do you work?
In Cologne and the surrounding area. For appointments outside Cologne, just ask us.
Is everything confidential?
Yes. What we hear at an appointment stays between us and is not passed on to anyone.
Book an appointment – easily via WhatsApp
Send us the date, time, place, language and type of appointment (for example “Jobcenter” or “doctor's appointment”). We will reply quickly with availability and price.
Please do not send health information, ID documents or other papers at first – we will sort that out in person.